In 2025, Orient Insurance UAE is rolling out a series of customer-centric updates designed to enhance flexibility, accessibility, and overall health coverage. One of the standout features is their AI-driven claims management system, which ensures faster approvals and minimal paperwork—making healthcare access smoother than ever.
Orient is also expanding its healthcare provider network, particularly in remote and underserved areas across the UAE, offering greater convenience to policyholders. Additionally, new wellness benefits such as free annual check-ups, telemedicine services, and mental health support have been added to both individual and corporate plans.
A major innovation is the introduction of modular insurance options, allowing customers to personalize their coverage based on lifestyle, family needs, and specific health goals. These updates demonstrate Orient’s commitment to providing smart, flexible, and inclusive solutions that evolve with the changing healthcare landscape—ensuring peace of mind and value for all its members.